New Quizzes display an "Invalid Launch" error

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 06, 2025 - 21:55 MDT

Monitoring

The customer-facing issue is no longer being experienced.
We are now exploring metrics to determine whether there are any other data issues to resolve.

Posted May 06, 2025 - 19:05 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 06, 2025 - 17:52 MDT

Investigating

Users encountered an "Invalid Launch" error when interacting with New Quizzes.

Posted May 06, 2025 - 17:30 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).