Some users are experiencing slow load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 14, 2026 - 03:46 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2026 - 03:18 MDT

Investigating

We are currently investigating this issue.
Posted Sep 14, 2026 - 03:13 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).