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Some Users are getting 502 errors when accessing New Quizzes

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Mar 30, 2026 - 16:59 MDT

Update

We are continuing to monitor for any further issues.
Posted Mar 30, 2026 - 13:57 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2026 - 10:11 MDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 30, 2026 - 09:48 MDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 30, 2026 - 09:42 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 30, 2026 - 09:13 MDT

Investigating

We are currently investigating this issue.
Posted Mar 30, 2026 - 09:13 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).