Users are seeing 503 errors in Canvadocs

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 16, 2024 - 11:33 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2024 - 11:21 MDT

Investigating

We are currently investigating this issue.

Posted Sep 16, 2024 - 11:18 MDT

This incident affected: AWS Region (us-east-1).