To view uptime history for your instance of Canvas, click here.

Elevated Data Sync (Kimono) Syncs to Canvas are being delayed

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 07, 2022 - 12:47 MDT

A fix has been implemented and we are monitoring the results.

Posted Sep 07, 2022 - 11:46 MDT

We are continuing to work on a fix for this issue.

Posted Sep 07, 2022 - 11:34 MDT

We are continuing to work on a fix for this issue.

Posted Sep 07, 2022 - 10:54 MDT

We are seeing Syncs being delayed.

Posted Sep 07, 2022 - 10:54 MDT

Users are experiencing Delays or incomplete data syncs from their SIS to Canvas via Kimono. This is occurring in Canvas with SIS.

Posted Sep 07, 2022 - 10:44 MDT

This incident affected: AWS Region (us-east-1) and Elevate (Elevate Data Sync).