Some users are experiencing long load times or error messages when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Nov 13, 2020 - 01:32 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2020 - 01:29 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2020 - 01:27 MST

Investigating

We are currently investigating this issue.

Posted Nov 13, 2020 - 01:20 MST

This incident affected: Canvas (Canvas).