Some users are experiencing long load times or error messages when accessing Canvas.

Incident Report for Instructure

Resolved

Our engineers were able to fix the issue causing the error and Canvas is working as expected. We apologize for the inconvenience this has caused.

Posted Oct 31, 2020 - 19:08 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2020 - 19:02 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 31, 2020 - 18:56 MDT

Investigating

We are currently investigating this issue.

Posted Oct 31, 2020 - 18:43 MDT

This incident affected: Canvas (Canvas).