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Slow load times or error messages when accessing Canvas

Incident Report for Instructure

Resolved

The incident has been resolved.
Posted Jun 07, 2020 - 15:48 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2020 - 15:43 MDT

Update

We are continuing to investigate this issue.
Posted Jun 07, 2020 - 15:30 MDT

Update

We are continuing to investigate this issue.
Posted Jun 07, 2020 - 15:14 MDT

Update

We are continuing to investigate this issue.
Posted Jun 07, 2020 - 15:01 MDT

Investigating

Some users are reporting slow load times or error messages when accessing Canvas. we are currently investigating this issue
Posted Jun 07, 2020 - 14:56 MDT
This incident affected: Canvas (Canvas LMS).
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