Some Users May Be Experiencing Slowness Or 504 Errors

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Incident Report for Instructure

Resolved

Our DevOps Team has identified and resolved this issue. Canvas has returned to normal operations.

Posted Jul 15, 2020 - 23:13 MDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2020 - 23:04 MDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2020 - 22:49 MDT

Investigating

Some users are seeing 504 Errors or slow loading times when attempting to access Canvas.

Posted Jul 15, 2020 - 22:33 MDT

This incident affected: Canvas (Canvas LMS).