Some users are being logged out from their Canvas Application on Android mobile devices

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 05:47 MDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 08, 2026 - 03:57 MDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 08, 2026 - 03:07 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 08, 2026 - 02:57 MDT

Update

We are continuing to investigate this issue.
Posted Apr 08, 2026 - 02:44 MDT

Update

We are continuing to investigate this issue.
Posted Apr 08, 2026 - 02:29 MDT

Investigating

We are currently investigating this issue.
Posted Apr 08, 2026 - 02:14 MDT
This incident affected: Canvas (Canvas Mobile).