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Users are experiencing page errors while accessing Canvas

Incident Report for Instructure

Resolved

Our Devops team has implemented a solution, and Canvas has resumed normal operating parameters.
Posted Mar 24, 2020 - 17:12 MDT

Monitoring

Our devops team has implemented a fix for the page errors and we will be monitoring the results.
Posted Mar 24, 2020 - 17:05 MDT

Update

Our devops team has implemented a fix for the page errors and we will be monitoring the results.
Posted Mar 24, 2020 - 17:05 MDT

Update

Our devops team is still actively working to implement a fix for these page errors. We will provide an update shortly.
Posted Mar 24, 2020 - 16:50 MDT

Update

Our devops team is still actively working to implement a fix for these page errors. We will provide an update shortly.
Posted Mar 24, 2020 - 16:49 MDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 24, 2020 - 16:37 MDT

Identified

Our devops team was able to identify the cause of the page errors and are actively working to implement a fix for these load times.
Posted Mar 24, 2020 - 16:36 MDT

Investigating

We are currently investigating this issue.
Posted Mar 24, 2020 - 16:22 MDT
This incident affected: Canvas (Canvas LMS).