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Problems with Canvas phone system

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 13, 2021 - 16:32 MDT

Update

We are continuing to monitor for any further issues.
Posted Sep 13, 2021 - 15:32 MDT

Update

We are continuing to monitor for any further issues.
Posted Sep 13, 2021 - 14:54 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2021 - 14:29 MDT

Investigating

We are currently having troubles with our phone system and are unable to answer phone calls. Please use the chat option to contact Canvas Support. We are currently investigating this issue.
Posted Sep 13, 2021 - 14:11 MDT