Instructure Status - Docviewer Page Errors - IAD Region as well as some users on the PDX Region

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Docviewer Page Errors - IAD Region as well as some users on the PDX Region

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 28, 2022 - 12:51 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2022 - 11:34 MDT

Identified

We believe we have identified the issue and are rolling out a fix.

Posted Apr 28, 2022 - 11:16 MDT

Update

We are continuing to investigate this issue.

Posted Apr 28, 2022 - 10:38 MDT

Investigating

We are currently investigating users experiencing - (Service is currently unavailable. Try again later)

Posted Apr 28, 2022 - 10:37 MDT

This incident affected: Canvas (Canvas LMS).