Some Canvas users are unable to view, upload or download files in Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Mar 05, 2025 - 02:37 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2025 - 02:30 MST

Investigating

We are currently investigating this issue.
Posted Mar 05, 2025 - 02:23 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (eu-central-1).