To view uptime history for your instance of Canvas, click here.

Roll Call database misconfiguration for some users

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 14, 2026 - 16:14 MDT

We are continuing to work on a fix for this issue.

Posted Jul 14, 2026 - 15:58 MDT

We are continuing to work on a fix for this issue.

Posted Jul 14, 2026 - 14:24 MDT

We are continuing to work on a fix for this issue.

Posted Jul 14, 2026 - 12:54 MDT

Users will see a notification that Roll Call is down for maintenance when attempting to access

Posted Jul 14, 2026 - 09:36 MDT

The issue has been identified and a fix is being implemented.

Posted Jul 14, 2026 - 09:36 MDT

We are currently investigating this issue.

Posted Jul 14, 2026 - 09:28 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).