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Some users are experiencing connection errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 07, 2025 - 20:16 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2025 - 20:10 MST

Update

We are continuing to work on a fix for this issue.
Posted Jan 07, 2025 - 19:59 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 07, 2025 - 19:55 MST

Update

We are continuing to investigate this issue.
Posted Jan 07, 2025 - 19:05 MST

Investigating

We are currently investigating this issue.
Posted Jan 07, 2025 - 18:50 MST
This incident affected: Canvas (Canvas LMS) and Instructure.