Some Users May Encounter Long Load Times When Accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 02, 2024 - 01:42 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2024 - 01:39 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2024 - 01:37 MDT

Investigating

We are currently investigating this issue.
Posted Sep 02, 2024 - 01:19 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).