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Some Users May Encounter Long Load Times When Accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 02, 2024 - 01:42 MDT

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2024 - 01:39 MDT

The issue has been identified and a fix is being implemented.

Posted Sep 02, 2024 - 01:37 MDT

We are currently investigating this issue.

Posted Sep 02, 2024 - 01:19 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).