Some users are experiencing long load times or page time outs when accessing Canvas

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

The load times that were impacting some users have returned to normal. We appreciate your patience while our team looked into this.

Posted Mar 02, 2020 - 05:43 MST

Monitoring

Load times have returned to normal. We will continue to monitor the situation to ensure that load times stay in the acceptable ranges.

Posted Mar 02, 2020 - 05:29 MST

Identified

Our DevOps team has reviewed the necessary resources and all pending requests have been cleared. Load times are returning to normal.

Posted Mar 02, 2020 - 05:27 MST

Investigating

Some users are experiencing long load times or page time outs when accessing Canvas. Our DevOps team is aware and currently investigating the issue.

Posted Mar 02, 2020 - 05:12 MST

This incident affected: Canvas (Canvas LMS).