Canvas support phone system is experiencing connection issues.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 02, 2021 - 10:17 MDT

Monitoring

Our phone vendor has corrected the issue and they are currently monitoring the recovery effort.

Posted Oct 02, 2021 - 10:01 MDT

Identified

Users are able to call in, however they may experience some connection issues. Please refer to this status page for our phone system for updates. https://status.sharpencx.com/

Posted Oct 02, 2021 - 08:18 MDT

This incident affected: Support Tools (Support: Phones/Chat).