Commons is not loading in some regions

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 06, 2024 - 10:36 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2024 - 10:15 MDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 06, 2024 - 10:05 MDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 06, 2024 - 09:49 MDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 06, 2024 - 09:48 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 06, 2024 - 09:46 MDT

This incident affected: AWS Region (eu-west-1, us-east-1, us-west-2) and Canvas (Canvas Commons).