Extended processing time for some jobs in Canvas (SIS, content migration and notifications)

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 24, 2023 - 14:58 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2023 - 14:55 MDT

Investigating

Our engineers are currently investigating the cause of these slower than normal job processing times.

Posted Aug 24, 2023 - 14:23 MDT

This incident affected: Canvas (Canvas LMS).