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Extended processing time for some jobs in Canvas (SIS, content migration and notifications)

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Aug 24, 2023 - 14:58 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2023 - 14:55 MDT

Investigating

Our engineers are currently investigating the cause of these slower than normal job processing times.
Posted Aug 24, 2023 - 14:23 MDT
This incident affected: Canvas (Canvas LMS).