To view uptime history for your instance of Canvas, click here.

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Mar 24, 2026 - 20:49 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 24, 2026 - 17:23 MDT

Update

We are continuing to investigate this issue.
Posted Mar 24, 2026 - 16:55 MDT

Investigating

We are currently investigating this issue.
Posted Mar 24, 2026 - 16:45 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1, ap-southeast-2).