Some users are unable to upload files into Canvas
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted 5 months ago. Feb 07, 2019 - 13:43 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 5 months ago. Feb 07, 2019 - 12:56 MST
Identified
Our engineers have identified the cause of these file errors. We are currently working on deploying a fix that should resolve any file upload errors. We will continue to post updates as they become available. Thank you for your continuing patience.
Posted 5 months ago. Feb 07, 2019 - 11:10 MST
Investigating
Although the page slowness has been resolved for some users. We're now seeing some reports of a separate group of users who are unable to upload files into Canvas. Our engineers are currently investigating the cause of these errors, and we'll post another update shortly.
Posted 5 months ago. Feb 07, 2019 - 10:21 MST
This incident affected: Canvas (Canvas).