Some Users May Encounter 500 Type Errors When Accessing Admin Analytics

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 12:21 MDT

Update

We are continuing to monitor for any further issues.

Posted Oct 02, 2024 - 11:43 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 02, 2024 - 11:42 MDT

Investigating

We are currently investigating this issue.

Posted Oct 02, 2024 - 10:43 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).