Some users may be receiving a 500 errors when trying to access Canvas.

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Mar 28, 2022 - 00:31 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 28, 2022 - 00:02 MDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 27, 2022 - 23:37 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 27, 2022 - 23:37 MDT

This incident affected: Canvas (Canvas LMS).