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Errors when uploading SCORM files
Incident Report for Instructure
This incident has been resolved.
Posted Oct 19, 2022 - 18:14 MDT
A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2022 - 18:03 MDT
The issue has been identified and a fix is being implemented.
Posted Oct 19, 2022 - 18:02 MDT
Users are experiencing encountering a "Failed to submit event: ActiveRecord::RangeError: PG::NumericValueOutOfRange: ERROR: integer out of range." error when attempting to upload SCORM files to Canvas. We will update this status as we have additional information.
Posted Oct 19, 2022 - 17:54 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).