Some users are experiencing error messages when accessing New Analytics.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 24, 2023 - 06:21 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2023 - 06:09 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 24, 2023 - 05:26 MDT

Investigating

We are currently investigating this issue.

Posted Apr 24, 2023 - 05:18 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).