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Some users in IAD are getting 500 errors and slow requests Errors

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 18, 2025 - 10:32 MDT

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2025 - 09:55 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).