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Some users in EMEA are unable to access Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jan 14, 2024 - 16:54 MST

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2024 - 16:33 MST

We are continuing to investigate this issue.

Posted Jan 14, 2024 - 16:23 MST

We are currently investigating this issue.

Posted Jan 14, 2024 - 16:22 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).