Some users in EMEA are unable to access Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 14, 2024 - 16:54 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2024 - 16:33 MST

Update

We are continuing to investigate this issue.
Posted Jan 14, 2024 - 16:23 MST

Investigating

We are currently investigating this issue.
Posted Jan 14, 2024 - 16:22 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).