Some users in EMEA are unable to access Canvas.

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jan 14, 2024 - 16:54 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2024 - 16:33 MST

Update

We are continuing to investigate this issue.

Posted Jan 14, 2024 - 16:23 MST

Investigating

We are currently investigating this issue.

Posted Jan 14, 2024 - 16:22 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).