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Large drop of successful logins

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 13:45 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 13:36 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 12, 2026 - 13:35 MST

Investigating

Some users may encounter errors when attempting to log into Canvas.
Posted Jan 12, 2026 - 13:33 MST
This incident affected: AWS Region (us-east-1, us-west-2).
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