Some users may be experiencing 'Heavy load' error messages when accessing Studio.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 23, 2023 - 15:43 MDT

Update

We are continuing to investigate this issue.

Posted May 23, 2023 - 15:43 MDT

Update

We are continuing to investigate this issue.

Posted May 23, 2023 - 15:31 MDT

Update

We are continuing to investigate this issue.

Posted May 23, 2023 - 15:17 MDT

Update

We are continuing to investigate this issue.

Posted May 23, 2023 - 14:52 MDT

Investigating

We are currently investigating this issue.

Posted May 23, 2023 - 14:33 MDT

This incident affected: AWS Region (us-east-1) and Canvas (Canvas Studio).