Users attempting to access Canvas Portfolio are getting an error when attempting to access

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jun 22, 2026 - 11:09 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 22, 2026 - 10:54 MDT

Update

We are continuing to investigate this issue.
Posted Jun 22, 2026 - 10:35 MDT

Investigating

We are currently investigating this issue.
Posted Jun 22, 2026 - 10:02 MDT
This incident affected: AWS Region (us-east-1) and Canvas (Canvas Portfolio).