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Users attempting to access Canvas Portfolio are getting an error when attempting to access

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 22, 2026 - 11:09 MDT

The issue has been identified and a fix is being implemented.

Posted Jun 22, 2026 - 10:54 MDT

We are continuing to investigate this issue.

Posted Jun 22, 2026 - 10:35 MDT

We are currently investigating this issue.

Posted Jun 22, 2026 - 10:02 MDT

This incident affected: AWS Region (us-east-1) and Canvas (Canvas Portfolio).