To view uptime history for your instance of Canvas, click here.

Emails and push notifications are significantly delayed from Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted May 17, 2023 - 19:38 MDT

Update

We are continuing to monitor for any further issues.

Posted May 17, 2023 - 19:30 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2023 - 19:17 MDT

Update

We are continuing to work on a fix for this issue.

Posted May 17, 2023 - 19:14 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 17, 2023 - 19:02 MDT

Investigating

We are currently investigating this issue.

Posted May 17, 2023 - 18:49 MDT

This incident affected: Canvas (Canvas LMS), Instructure, and AWS Region (ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2).