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Incident Report for Instructure

Resolved

This incident has been resolved and the data is being restored over time.
Posted Jun 12, 2024 - 19:24 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 19:05 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 18:50 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 18:35 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 18:21 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 18:06 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 17:51 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 17:36 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 17:20 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 17:07 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 16:52 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2024 - 16:37 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2024 - 16:22 MDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2024 - 16:10 MDT

Investigating

We are currently investigating this issue.
Posted Jun 12, 2024 - 15:55 MDT
This incident affected: Canvas (Canvas Catalog) and AWS Region (us-east-1).