Some Users May Encounter Page Errors When Accessing Canvas

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Incident Report for Instructure

Resolved

This behavior has been resolved.

Posted Dec 13, 2023 - 16:43 MST

Update

The fix for this behavior is ongoing, we will update this page as more information becomes available.

Posted Dec 13, 2023 - 16:26 MST

Update

We are currently implementing a fix for this behavior. You can check back on this status page for more information as it becomes available.

Posted Dec 13, 2023 - 16:01 MST

Monitoring

Some users may encounter 404-type errors when accessing new content in Canvas. We have identified the cause and are implementing a fix.

Posted Dec 13, 2023 - 15:39 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).