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Specific LTIs failing to launch from the Global Navigation Menu

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 11, 2024 - 17:24 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2024 - 17:08 MDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 11, 2024 - 16:43 MDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 11, 2024 - 16:37 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 11, 2024 - 16:32 MDT

Investigating

We are currently investigating this issue.
Posted Sep 11, 2024 - 16:26 MDT
This incident affected: AWS Region (eu-west-1, us-west-2).