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A subset of users are experiencing long load times or error messages when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Nov 14, 2020 - 20:45 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2020 - 20:33 MST

Investigating

A small subset of users are experiencing long load times or error messages when accessing Canvas. Our DevOps team are currently investigating the issue, we'll provide an update shortly.
Posted Nov 14, 2020 - 20:20 MST
This incident affected: Canvas (Canvas LMS).