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Some users may be experiencing slowness or timeout errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jan 12, 2026 - 06:57 MST

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2026 - 06:53 MST

We are continuing to work on a fix for this issue.

Posted Jan 12, 2026 - 06:43 MST

The issue has been identified and a fix is being implemented.

Posted Jan 12, 2026 - 06:18 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).