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Some users may be unable to connect to Support via phone.
Incident Report for Instructure
This incident has been fully resolved per our phone provider:
Posted Sep 15, 2020 - 18:17 MDT
We are continuing to investigate this issue.
Posted Sep 15, 2020 - 18:16 MDT
Some users may be unable to connect via phone. Our phone provider is currently looking into this behavior. For updates on this, please refer to at
Posted Sep 15, 2020 - 15:13 MDT
This incident affected: Canvas (— Support: Phones/Chat).