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Some users may be unable to connect to Support via phone.
Incident Report for Instructure
Resolved
This incident has been fully resolved per our phone provider: https://status.sharpencx.com/incidents/kx1d4rpbmy8t
Posted Sep 15, 2020 - 18:17 MDT
Update
We are continuing to investigate this issue.
Posted Sep 15, 2020 - 18:16 MDT
Investigating
Some users may be unable to connect via phone. Our phone provider is currently looking into this behavior. For updates on this, please refer to at https://status.sharpencx.com/.
Posted Sep 15, 2020 - 15:13 MDT
This incident affected: Canvas (— Support: Phones/Chat).