On April 16th 2018, we had an issue with our Job servers which caused some users to experience slow page loads and timeout errors specifically in the Asia-Pacific region. Our Devops team caught the issue and resolved it quickly. From what we can tell this issue started at 18:10 MST and was no longer an issue by 18:20 MST (10:10 AM AEST to 10:20 AM AEST).