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Support phone lines unavailable.
Incident Report for Instructure
The incident with phone support has been resolved.
Posted Sep 08, 2022 - 09:23 MDT
We are now seeing calls coming through to our support line. We will continue to monitor this situation.
Posted Sep 08, 2022 - 08:58 MDT
This issue has been identified please continue to use chats and emails to contact support at this time. You can follow the progress of this on the sharpen status page
Posted Sep 08, 2022 - 08:39 MDT
Users are experiencing issues with connecting to the support team via phones. Please reach out via the chat tool at this time for all of your support needs. We will update this status as we have additional information.
Posted Sep 08, 2022 - 08:34 MDT
This incident affected: Support Tools (Support: Phones/Chat).