Slow load times or error messages when accessing Canvas

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 08, 2020 - 04:56 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2020 - 04:44 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 08, 2020 - 04:42 MDT

Investigating

We are currently looking into an issue where users are running into error messages or slow load times when accessing Canvas.

Posted Jul 08, 2020 - 04:27 MDT

This incident affected: Canvas (Canvas LMS).