A low percentage of our users are receiving 500 errors.

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Postmortem

The issue has been resolved.

Posted Jan 19, 2022 - 18:31 MST

Resolved

Our developers have implemented a fix for this, we will continue to monitor.

Posted Jan 19, 2022 - 18:29 MST

Update

Our developers have identified the issue and are looking into how to implement a fix for it.

Posted Jan 19, 2022 - 17:53 MST

Investigating

A low percentage of our users are receiving 500 errors when embedding in the rich content editor.

Posted Jan 19, 2022 - 17:35 MST

This incident affected: Canvas (Canvas LMS).