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Users experiencing slowness and timeouts in Canvas
Incident Report for Instructure
Resolved
Between 02:30 PM AEST to 02:58 PM AEST on the 15th of June a small percentage of Canvas users in the Australian, New Zealand, and APAC region experienced slower than normal page load times up to 9 seconds with an average of 4 seconds. Our DevOps team was able to resolve the issue, all impacted were able to access Canvas. We appreciate your patience and apologize for any inconvenience this may have caused.
Posted Jun 20, 2017 - 17:58 MDT