Some users are unable to access Canvas
Incident Report for Instructure
Resolved
We were able to implement a fix into Canvas, and the performance has returned to normal levels. We appreciate your patience and sincerely apologize for any inconvenience this may have caused.
Posted 11 months ago. Aug 06, 2018 - 17:56 MDT
Identified
Our DevOps team have identified the potential cause of the page errors. They are currently working to implement a fix for affected users. We appreciate your continued patience.
Posted 11 months ago. Aug 06, 2018 - 17:10 MDT
Investigating
A small number of users are reporting that Canvas is inaccessible, resulting in a page error. Our DevOps team is currently investigating these errors and working on a resolution. We appreciate your patience, and apologise for any inconvenience this may be causing.
Posted 11 months ago. Aug 06, 2018 - 16:44 MDT
This incident affected: Canvas (Canvas).