Some our US based Canvas users may be experiencing slow load times or page time outs
Incident Report for Instructure
Our DevOps team identified the issue and Canvas has resumed normal service. Thank you for your patience and we apologize for any inconvenience.
Posted about 1 year ago. May 15, 2018 - 07:14 MDT
Some users in Canvas may have experienced slow load times and even page timeouts when trying to access pages within Canvas. Our DevOps team quickly diverted traffic to assist with the load to prevent the issue from extending further. We will continue to monitor this.
Posted about 1 year ago. May 15, 2018 - 07:02 MDT
We are aware of slow load times affecting a small portion of US-based users. Our DevOps team is working on resolving this issue. We apologize for any disruption experienced by your users.
Posted about 1 year ago. May 15, 2018 - 06:33 MDT
This incident affected: Canvas (Canvas).