The chat tool is back in action. We apologize for the issue this morning, and we'll watch this component closely today to ensure it stays responsive.
Posted Oct 25, 2014 - 08:05 MDT
Identified
Our DevOps team is reviewing the problem with the chat tool.
Posted Oct 25, 2014 - 07:53 MDT
Update
We're still investigating the problem with the Canvas Chat tool. We'll provide another update in 30 minutes or sooner.
Posted Oct 25, 2014 - 07:19 MDT
Investigating
The add-on Canvas chat tool some institutions and instructors have installed is not working currently. A red message indicating "We're sorry, but something went wrong" appears when the Chat link in the left-hand navigation menu is clicked. We're investigating and will provide an update ASAP.