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Some users seeing slowness and error messages in Canvas
Incident Report for Instructure
Resolved
August 21, 2014

7:10 AM MT: We're working on an issue that is causing some users to see error messages and slowness in Canvas. We'll post more info ASAP.

7:25 AM MT: Our engineers have resolved the issue that was causing slowness and error messages for some users in Canvas. All users should be able to use Canvas as normal now. This issue lasted from about 6:45 AM MT until about 7:15 AM MT and affected a small percentage of Canvas users. We will provide an incident report on this issue later today. We sincerely apologize for the trouble this caused you and your users this morning. We will review all Zendesk queues and pull and respond to tickets related to this issue from your users.
Posted Aug 21, 2014 - 07:25 MDT